E-Verify Unplanned Outage Has Been Resolved

U.S. Citizenship and Immigration Services (USCIS) announced that the outage, which began at 1:53 p.m. ET January 4 was resolved at 8:06 p.m. ET January 5.

Understanding this temporary state of unavailability to E-Verify may have impacted employer operations, USCIS has implemented the following temporary policies:

  • Suspension of the "three-day rule" for E-Verify cases affected by the outage (which does not affect Form I-9, Employment Eligibility Verification requirements). Employers must still complete Form I-9 by the third business day after an employee starts paid work. Likewise, employers must operate in compliance with all other Form I-9 requirements.
  • The Tentative Nonconfirmation (TNC) resolution timeline was extended for employees; the days E-Verify was unavailable are not counted toward an employee's timeframe to begin resolving their TNC.

If you have any questions or concerns regarding this outage and applicable temporary policies, please contact your account manager.

Posted: January 6, 2021

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This document and/or presentation is provided as a service to our customers. Its contents are designed solely for informational purposes, and should not be inferred or understood as legal advice or binding case law, nor shared with any third parties. Persons in need of legal assistance should seek the advice of competent legal counsel. Although care has been taken in preparation of these materials, we cannot guarantee the accuracy, currency or completeness of the information contained within it. Anyone using this information does so at his or her own risk.

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