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Important Reminder: Clients Must Close All Finalized or Unnecessary E-Verify Cases

United States Citizenship and Immigration Services has been cracking down on organizations that are failing to timely close their E-Verify cases. Failure to comply with USCIS policy guidelines may result in termination of an employer's E-Verify account.

E-Verify published a reminder yesterday (and Truescreen sent out a news item in September) that employers are required to close every case in a timely fashion.

Cases that must be manually closed include those that were:

  • Recently updated with final responses;
  • Created in error;
  • Created with incorrect information;
  • Created for employees who are no longer employed; or
  • Incomplete.

Cases that cannot be closed until final case results are issued include cases in a status of "Referred," "Verification in Process," or "Case in Continuance." Clients are required to check such cases often for results.

E-Verify will automatically close cases that receive a result of Employment Authorized.

Additional information and guidance on closing cases can be found in the E-Verify Quick Reference Guide for Employers as well as the E-Verify User Manual Section 4.1.

Posted: October 27, 2021


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This document and/or presentation is provided as a service to our customers. Its contents are designed solely for informational purposes, and should not be inferred or understood as legal advice or binding case law, nor shared with any third parties. Persons in need of legal assistance should seek the advice of competent legal counsel. Although care has been taken in preparation of these materials, we cannot guarantee the accuracy, currency or completeness of the information contained within it. Anyone using this information does so at his or her own risk.

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