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Reminder: Clients Must Close Finalized or Unnecessary E-Verify Cases

COVID-19 delays previously kept Tentative Nonconfirmation (TNC) cases from being completed due to Social Security Administration (SSA) offices being closed. E-Verify has recently begun updating some referred TNC cases with final responses.

E-Verify would like to remind employers that they are required to close every case in a timely fashion.

Cases that must be manually closed include those that were:

  • Recently updated with final responses;
  • Created in error;
  • Created with incorrect information;
  • Created for employees who are no longer employed; or
  • Incomplete.

Cases that cannot be closed until final case results are issued include cases in a status of "Referred," "Verification in Process," or "Case in Continuance." Clients are required to check such cases often for results.

E-Verify will automatically close cases that receive a result of Employment Authorized.

Additional information and guidance on closing cases can be found in the E-Verify Quick Reference Guide for Employers as well as the E-Verify User Manual Section 4.1.

Posted: February 3, 2022


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This document and/or presentation is provided as a service to our customers. Its contents are designed solely for informational purposes, and should not be inferred or understood as legal advice or binding case law, nor shared with any third parties. Persons in need of legal assistance should seek the advice of competent legal counsel. Although care has been taken in preparation of these materials, we cannot guarantee the accuracy, currency or completeness of the information contained within it. Anyone using this information does so at his or her own risk.

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